Returns & Exchanges

At Truewerk, we stand behind our workwear and offer a 30-day return or exchange period for all unwashed and unworn items in their original packaging. We strive to ensure every pro is equipped with the right fit and performance gear for the job.

Return Process

• 1.
  Start Your Request

  Visit our online returns portal and enter your order number and shipping zip code to initiate the process.

• 2.
  Select Items

  Choose the specific gear you wish to return or exchange and provide a brief reason to help us improve our technical apparel.

• 3.
  Print & Pack

  Download and print your prepaid shipping label, then securely package your items with all original tags attached.

• 4.
  Ship & Refund

  Drop your package at the designated carrier location; once received at our warehouse, your refund or exchange will be processed within 5-7 business days.